PRIVACY POLICY

This policy explains how Linlinni ("we," "us," or "our") collects, uses, stores, and shares personal information when you browse our website, place an order, or contact us. Using our website means you acknowledge these practices. Where the law requires consent for a particular purpose, we’ll ask for it. Information you share with us When you order, create an account, or contact us, we may collect your name, email, phone number, billing and shipping addresses, order details, purchase history, payment and transaction information, and support messages. Payment information is generally handled by secure third-party payment providers. Information collected during your visit We may automatically collect your IP address and approximate location, browser and operating system, device details and identifiers, pages viewed, browsing activity, referral sources, site interactions, and cookie or similar tracking identifiers. How we use your information We use information to process payments and orders, arrange delivery, send order and tracking updates, answer questions, and handle returns, refunds, and exchanges. It also helps us improve the store, prevent fraud, maintain security, understand site traffic and advertising performance, send marketing emails where permitted, and meet legal obligations. Where required, we rely on your consent for marketing and non-essential tracking. Cookies and tracking Essential cookies support the cart, checkout, security, and account access. Analytics cookies help us understand visits and site performance. Advertising cookies may help measure ads and show relevant promotions on other platforms. Depending on the tools enabled on our site, providers may include Meta, AppLovin, Google, and Shopify. Where required by law, we’ll get consent before activating non-essential tracking. You can use available cookie settings or browser controls to manage your preferences. See our Disclaimer & Cookie Policy for details. When we share information We may share information with service providers when reasonably needed to run the store. These include payment processors, shipping partners, hosting and ecommerce providers, support services, analytics and advertising platforms, and fraud prevention or security providers. We may also disclose information to comply with the law or protect our legal rights. Some advertising disclosures may count as a "sale" or "sharing" under privacy laws, even without payment. Where applicable, we’ll provide the required choices and opt-out methods. Keeping information secure We use reasonable technical and organizational safeguards to help prevent unauthorized access, disclosure, changes, or loss. No online transmission or electronic storage method is completely secure. Please protect your account details and contact us if you notice suspicious activity. How long we keep information We keep personal information for as long as reasonably needed for the purposes in this policy. This includes completing transactions, keeping customer records, providing support, meeting legal and accounting requirements, resolving disputes, and preventing fraud. The retention period depends on the information and applicable requirements. Your privacy rights Your rights depend on where you live and which laws apply. If you’re in the European Economic Area or the United Kingdom, you may be able to access, correct, delete, or transfer your data; restrict or object to processing; withdraw consent; or complain to a data protection authority. Where required, our legal basis may be fulfilling a contract, meeting a legal obligation, legitimate interests, or consent. California residents and other eligible U.S. residents may have rights to know how their information is collected and used, access it, request eligible deletions or corrections, opt out of certain sales, sharing, or targeted advertising, and limit certain uses of sensitive information. You can exercise applicable rights without unlawful discrimination. Email support@linlinni.com to make a request. We may need to verify your identity first. International transfers Your information may be stored or processed outside your country of residence. Where required, we use appropriate safeguards for international transfers. Marketing emails With your consent or where the law otherwise allows, we may email you about new products and promotions. You can unsubscribe using the link in those emails. You’ll still receive essential messages about your orders. Privacy for children Our site is not intended for children under 16. We do not knowingly collect their personal information without appropriate authorization where the law requires it. If you believe a child has shared personal information with us, please contact our team. Other websites Our site may link to other websites, payment services, or platforms. We’re not responsible for their content or privacy practices. Please read their policies before sharing information with them. Policy updates and questions We may update this policy as our services, practices, or legal requirements change. Revisions will appear here with an updated effective date. For questions about this policy or your personal information, email Linlinni at support@linlinni.com.